Shipping policy

Shipping Policy

Thank you for shopping with us! We strive to offer fast and reliable shipping to ensure that your products reach you in a timely manner. Below are the details regarding our shipping policies:

1. Processing Time

   • Orders are typically processed within 2-3 business days of purchase.
   • Orders placed on weekends or holidays will be processed the next business day.

2. Shipping Methods & Costs
   

   • Shipping costs are calculated at checkout based on your location and chosen shipping method.

    

3. Domestic Shipping

   • We currently ship within United States.
   • Delivery times may vary depending on your location.

4. International Shipping

   • We ship internationally to select countries. International orders may be subject to customs duties or taxes upon arrival.
   • Delivery times vary depending on the destination and customs processing.

5. Order Tracking

   • Once your order ships, you will receive an email with tracking information so you can monitor your shipment’s progress.

6. Lost or Damaged Packages

   • If your package is lost or damaged during shipping, please contact us immediately at @createdbyjones@gmail.com. We will assist you with filing a claim and arranging a replacement or refund.

7. Address Issues

   • Please double-check your shipping address before completing your order. We are not responsible for packages that are delivered to incorrect addresses provided by customers.

8. Returns & Exchanges

   • For information on returns and exchanges, please refer to our [Returns & Exchanges Policy].